Suggestions, Compliments and Complaints

We welcome any suggestions and of course any compliments you may wish to send us. There is a green Suggestions Box next to the reception desk. Forms on which you may leave your suggestions for improvement are available on the desk below the box. The box will be emptied weekly. If you enter your name and a contact number on the form, we will acknowledge your suggestion and let you know of any changes we have made as a result of it.

How to complain

If you want to complain, please download the Complaints leaflet which will guide you through the procedure and offer details on what help and support is available for you.

Patient Complaints Procedure (pdf document - opens in a new browser window)